Website Terms and Conditions

Section 1 – Introduction
Welcome to our website. We are a distillery based in Robinvale, Victoria, Australia. Our website is designed to provide information about our products and services to our local and international customers. You agree to be bound by these terms and conditions by accessing or using our website. Please do not use our website if you disagree with these terms and conditions.
We may amend these terms and conditions occasionally without notice to you. Your continued use of our website following any changes indicates your acceptance of the updated terms and conditions.

Section 2 – Definitions
In these terms and conditions, the following words and phrases shall have the following meanings:
“We,” “us,” and “our” refer to the Ostra Distillers Pty Ltd (ABN 80 636 907 698) based in Robinvale, Victoria, Australia.
“You” and “your” refer to anyone accessing or using our website.
“Legal drinking age” refers to the minimum age required to purchase or consume alcoholic beverages in your country or region.

Section 3 – Use of the Website
3.1. Eligibility
You must be of legal drinking age in your country or region to access and use our website.
3.2. Disambiguation/Definition of Key Words and Phrases
We may use disambiguation or provide definitions for keywords and phrases used on our website to help you better understand our products and services.
3.3. Website Content
The content provided on our website is for general informational purposes only. While we make every effort to ensure the accuracy of the information provided, we do not guarantee its completeness, accuracy, or reliability.

3.4. Intellectual Property
We or our licensors own all intellectual property rights in our website and its content. You may not use, copy, or distribute any content from our website without prior written consent.

3.5. Third-Party Links
Our website may contain links to third-party websites or resources. We do not endorse or make any representations about these websites or resources. You acknowledge and agree that we are not responsible for the availability or accuracy of these websites or resources.

3.6. Proper Usage and Misuse
By using our website, you agree to use it in a manner that is consistent with these terms and conditions and applicable laws and regulations. You agree not to use our website for any illegal or unauthorised purpose. You agree not to use our website to violate the rights of others, including their intellectual property rights. You also agree not to use our website in any way that could damage, disable, overburden, or impair our website or interfere with any other party’s use and enjoyment of our website.

3.7. Accountability for Online Actions, Behaviour, and Conduct
You are solely responsible for your actions and behaviour while using our website. You agree not to engage in any activity that could harm or exploit minors or be considered harmful, offensive, or abusive to others. You agree not to engage in any activity that could damage our reputation or the reputation of any third party.

3.8. Termination of User Account
We reserve the right to terminate your user account and access to our website at any time and without notice if we believe you have violated these terms and conditions or applicable laws and regulations.

3.9. Intellectual Property Rights
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Ostra Distillers or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from our website without our prior written consent.

3.10. Governing Law and Jurisdiction
The laws of Victoria, Australia, govern these terms and conditions for user rights and responsibilities. Any disputes arising from your use of our website will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Section 4 – Disclaimer of Warranties and Liability
4.1. Disclaimer of Warranties
We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose. Therefore, any reliance on such information is strictly at your own risk.

4.2. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the inability to use our website, even if we have been advised of the possibility of such damages.

Section 5 – Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia, concerning any dispute arising out of or in connection with these terms and conditions.

Section 6 – Termination
We may terminate your access to our website at any time without notice to you. All restrictions, disclaimers, and limitations of liability outlined in these terms and conditions shall survive any termination.

Section 7 – Miscellaneous
7.1. Entire Agreement
These terms and conditions constitute the entire agreement between you and us about using our website and supersede all prior agreements and understandings.

7.2. Severability
If any provision of these terms and conditions is unenforceable or invalid, the remaining provisions shall remain in full force and effect.

7.3. Waiver
Any failure by us to enforce any provision of these terms and conditions shall not be deemed a waiver of our right to enforce such provision or any other provision in the future.

7.4. Assignment
Without our prior written consent, you may not assign or transfer your rights or obligations under these terms and conditions.

7.5. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at info@ostradistillers.com.

Section 8 – Online Shop
8.1. Availability
Our online shop is available for customers to purchase our products, subject to availability. We reserve the right to limit the quantities of our products.

8.2. Pricing and Payment
All prices on our online shop are in Australian dollars and include GST where applicable. Payment for products purchased on our online shop is processed through a secure payment gateway, and we accept payment via Visa or Mastercard, which must be received before we dispatch the products to you.

8.3. Delivery
We will dispatch your products to the delivery address you provide during checkout. We use reputable third-party delivery companies to deliver our products. Delivery times will vary depending on your location. We will provide you with an estimated delivery time during the checkout process. We are not responsible for any delays or delivery failures beyond our control.

8.4. Returns and Refunds
If you are unsatisfied with the products you receive, please contact us within seven days of receiving your order. We will work with you to resolve the issue. We do not offer refunds for change of mind or products that have been opened or used. We reserve the right to refuse any returns not in their original packaging or have been damaged or tampered with.

8.5. Limitation of Liability
To the extent permitted by law, we exclude all liability for any loss or damage suffered by you or any third party due to your use of our online shop, including any loss or damage arising from your purchase of products from our online shop.

8.6. Governing Law and Jurisdiction
The laws of Victoria, Australia, govern these terms and conditions for our online shop. Any disputes arising from your use of our online shop will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Section 9 – Changes to Terms and Conditions
We reserve the right to amend these terms and conditions at any time and without notice. Your continued use of our website or online shop after such changes will constitute your acceptance of the new terms and conditions.

Section 10 – Acceptance of Terms and Conditions
You agree to be bound by these terms and conditions by accessing or using our website. Please do not use our website if you disagree with these terms and conditions.